Waiter

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6 months ago
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Full Time
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Bulgaria
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€6K - €15K gross / year

Overview

A Waiter is responsible for providing attentive and courteous service to restaurant patrons, ensuring an enjoyable dining experience. They play a key role in taking orders, serving food and beverages, and attending to the needs of guests in a timely and professional manner.


Duties

# Customer Service:

  • Greet guests warmly and provide a welcoming atmosphere.
  • Attend to guests' needs and inquiries with professionalism and courtesy.
  • Ensure that guests have an enjoyable dining experience from start to finish.

# Order Taking and Processing:

  • Take food and beverage orders from guests in a prompt and courteous manner.
  • Input orders accurately into the POS system and communicate special requests to the kitchen staff.
  • Verify the accuracy of orders before serving them to guests.

# Food and Becerage Service:

  • Serve food and beverages to guests according to established standards and procedures.
  • Ensure that all items are presented attractively and served at the appropriate temperature.
  • Anticipate guests' needs and provide additional service as needed.

# Table Maintenance:

  • Clear and clean tables between courses and after guests have finished their meals.
  • Replace table linens, utensils, and condiments as needed.
  • Ensure that tables are set up properly for the next guests.

# Payment Handling:

  • Present checks to guests and process payments accurately.
  • Handle cash, credit card, and other forms of payment securely.
  • Thank guests for their patronage and invite them to return.

Qualifications:

  • Previous experience in a similar role preferred but not required.
  • Strong customer service skills and a friendly demeanor.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work well under pressure in a fast-paced environment.
  • Basic math skills for handling payments and making change.
  • Willingness to learn and follow restaurant policies and procedures.

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