Sales Assistant

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7 months ago
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Full Time
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Latvia
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€12K - €20K gross / year

Overview

A Sales Assistant provides support to the sales team by assisting customers, managing inventory, and ensuring a smooth shopping experience. They play a crucial role in driving sales, meeting customer needs, and maintaining a positive atmosphere within the retail environment.


Duties

# Customer Assistance:

  • Greet customers with a warm and friendly demeanor as they enter the store.
  • Assist customers in finding products and provide product recommendations based on their needs.
  • Handle customer inquiries and resolve any issues or complaints in a professional manner.

# Sales Support:

  • Assist the sales team in achieving sales targets by actively promoting products and services.
  • Process customer transactions accurately and efficiently using our POS system.
  • Upsell and cross-sell products to maximize sales opportunities.

# Inventory Management:

  • Monitor inventory levels and communicate any stock shortages or overages to management.
  • Assist with receiving and organizing merchandise shipments.
  • Conduct regular stock checks and participate in inventory audits as needed.

# Store Maintenance:

  • Ensure the cleanliness and organization of the store environment at all times.
  • Arrange displays and merchandise according to company guidelines.
  • Perform regular maintenance tasks such as dusting, sweeping, and restocking shelves.

# Customer Service Excellence:

  • Strive to exceed customer expectations by providing exceptional service at all times.
  • Build rapport with customers and create a welcoming atmosphere in the store.
  • Actively seek feedback from customers to identify areas for improvement.

Qualifications:

  • Previous experience in retail or customer service preferred.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Attention to detail and ability to multitask.
  • Positive attitude and willingness to learn.
  • Basic math skills and familiarity with POS systems.

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