Customer Assistance:

• Greet customers warmly, assess their needs, and provide product information, recommendations, and assistance in making purchasing decisions.
• Answer customer inquiries in person, over the phone, or via email, providing accurate and helpful responses.

Sales Support:

• Assist with sales transactions, including processing payments, issuing receipts, and handling exchanges or returns.
• Promote sales and special offers to customers, upselling or cross-selling products to increase revenue.

Inventory Management:

• Monitor and replenish merchandise on the sales floor, ensuring that products are properly stocked, organized, and displayed.
• Conduct regular inventory checks, identify low-stock items, and communicate replenishment needs to the management team.

Store Maintenance:

• Ensure the cleanliness and tidiness of the store, including dusting shelves, organizing displays, and cleaning fitting rooms or checkout areas.
• Perform routine maintenance tasks, such as restocking supplies, replacing light bulbs, or arranging merchandise.

Customer Service Excellence:

• Handle customer complaints or concerns professionally and efficiently, striving to resolve issues to the customer's satisfaction.
• Foster positive relationships with customers, building loyalty and encouraging repeat business through exceptional service.

Qualifications

• Previous experience in retail, customer service, or sales is advantageous but not always required.
• Strong interpersonal and communication skills, with the ability to engage and connect with customers effectively.
• Basic math skills for processing transactions, calculating discounts, and providing change.
• Knowledge of retail sales techniques and customer service best practices.
• Attention to detail and organizational skills for managing inventory and maintaining store cleanliness.
• Ability to work collaboratively in a team environment and adapt to changing priorities.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

The Sales Assistant position requires a friendly and proactive individual who can assist customers, support sales initiatives, and contribute to the overall success of the retail operation by providing exceptional service and maintaining a welcoming shopping environment.