Sales Assistant

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7 months ago
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Full Time
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Lithuania
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€17K - €23K gross / year

Overview

A Sales Assistant provides support to the sales team by assisting customers, managing inventory, and ensuring a smooth shopping experience. They play a crucial role in driving sales, meeting customer needs, and maintaining a positive atmosphere within the retail environment.


Duties

Customer Assistance:

  • Greet customers warmly, assess their needs, and provide product information, recommendations, and assistance in making purchasing decisions.
  • Answer customer inquiries in person, over the phone, or via email, providing accurate and helpful responses.

Sales Support:

  • Assist with sales transactions, including processing payments, issuing receipts, and handling exchanges or returns.
  • Promote sales and special offers to customers, upselling or cross-selling products to increase revenue.

Inventory Management:

  • Monitor and replenish merchandise on the sales floor, ensuring that products are properly stocked, organized, and displayed.
  • Conduct regular inventory checks, identify low-stock items, and communicate replenishment needs to the management team.

Store Maintenance:

  • Ensure the cleanliness and tidiness of the store, including dusting shelves, organizing displays, and cleaning fitting rooms or checkout areas.
  • Perform routine maintenance tasks, such as restocking supplies, replacing light bulbs, or arranging merchandise.

Customer Service Excellence:

  • Handle customer complaints or concerns professionally and efficiently, striving to resolve issues to the customer's satisfaction.
  • Foster positive relationships with customers, building loyalty and encouraging repeat business through exceptional service.

Qualifications

  • Previous experience in retail, customer service, or sales is advantageous but not always required.
  • Strong interpersonal and communication skills, with the ability to engage and connect with customers effectively.
  • Basic math skills for processing transactions, calculating discounts, and providing change.
  • Knowledge of retail sales techniques and customer service best practices.
  • Attention to detail and organizational skills for managing inventory and maintaining store cleanliness.
  • Ability to work collaboratively in a team environment and adapt to changing priorities.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.

The Sales Assistant position requires a friendly and proactive individual who can assist customers, support sales initiatives, and contribute to the overall success of the retail operation by providing exceptional service and maintaining a welcoming shopping environment.

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