Overview
A Hotel Manager is an experienced professional responsible for overseeing the daily operations of a hotel, ensuring efficient management, and providing strategic direction.
Duties
- managing budgets
- maintaining statistical and financial records
- recruiting, training and supervising staff
attract new customers
- promoting and marketing the business
planning
- maintenance work
- events
- room bookings
service
- meeting guests
- responding to complaints and queries
- handling customer complaints and queries
ensuring compliance
- with health and safety legislation and licensing laws
Qualifications:
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A degree-level qualification in management, such as a Bachelor of Business (Hotel Management) or a Bachelor of Hospitality Management
-
persistence and determination
You may need to work shifts, irregular hours, and at evenings and weekends. You may also need to be on-call (available to respond to emergencies at short notice).